Checked the dates. Nope. Not expired. Still a long time to go.
From previous experience, Mamarazzi knows that 100Plus will respond if customer lodge complain.
Hence Mamarazzi googled and found 100Plus website. Lodge a complaint there. After a week no respond. Uiks...so weird geh. Last time respond very fast wor.
Then she lodge another company and this round she send to F & N instead of going through the 100Plus website.
Wow.. the very next day a lady from F & N called. In the end, the lady said her guy will come over to take back the drinks and gave us replacement.
Smart fella. When he arrived, he called Mamarazzi to go downstairs to pick up. Must be worried having to carry the carton of 100Plus up the stairs ya?
Well, we have got our replacement. One carton of 100plus and complimentary 6 more cans of 100Plus.
Wait....I wanna snap photo.
Anakrazzi in action!
So would you have lodge a complain if you found that the drinks you bought is defective?
every customer has her/his rights to complain and even ask for an exchange.
ReplyDeleteWenn
Deletebut not many would voice out. some would just stop buying
haha, first thing first, i won't buy one whole carton of soft drinks lor.. i'd only buy when i crave for that..
ReplyDeleteSK
DeleteMamarazzi kiasu la..carton is cheaper
that's why i say, canned drinks still not as good as those bottled ones, bottled ones sure more rasa and more fizzy one..
ReplyDeleteSK
DeleteBottled one but must be glass bottle wor. Not plastic
hmmm, lodge complaints on website ah.. i think if they responded to you already quite good lor, very rare one..
ReplyDeleteSK
DeleteYa lo
unless you straight away called up and complain lah.. bear in mind also the success rate of getting your call to reach them, hahaha!!
ReplyDeleteSK
Deletebut that time not sure the drink not fizzy lo. after a few days open some more baru discover that
sometimes really hopeless one lah those customer care, i mean in Malaysia.. just setup for the sake of setup and never really do their work one..
ReplyDeleteSK
DeleteYa...so far this 100plus and Aik Cheong Kopi got response. Complaint about nestle and Mamee no respoend from them
how come take two weeks for that guy to come and replace your 100 plus?? not acceptable lah.. and somemore ask you to go collect instead of delivering right at your doorstep..
ReplyDeleteYalah... should've insisted him to come up and carry them tau!
Deletebut never mind lah, one eye open one eye close lor.. you drank 4 cans already mah, now that they replace a new carton and give you 6 more for free woh..
ReplyDeleteBut then meow drink so much 100-Plus, sure replace back the sweat for carrying the carton downstairs. ;p
Deleteso in total you also untung 10 cans woh.. 10 cans around RM15 already lah..
ReplyDeleteSK
DeleteLOL....ya lo
i actually like that lah, i always encourage people to complain, this is our very basic consumer rights.. we must get this culture to be more common in Malaysia, haha~~
ReplyDeleteSK
DeleteBut Msian seldom do that
i would, but my parents will find it troublesome ~
ReplyDeleteXjion
Deleteolder generation would hesitate to complaint They would rather stop buying
Usually will auntie will complain, but not always expects them to attend to the complain... :(
ReplyDeleteAuntie Cleff
Deletese la sometimes they do
It's always good to exercise our consumer rights. :)
ReplyDeleteMeow, you drink a lot of 100-Plus.... manyak sweat while grrrrr grrr grrr izit? kekeke
Lina
Deletekekekeke...
well it a good thing you've complained
ReplyDeleteMEcoy
Deleteya
and the company were nice to response that quick
ReplyDeleteMEcoy
Deletetheir response used to be faster
i haven't tasted that though
ReplyDeleteMEcoy
Deleteits fizzy
and 6 additional huh thats great
ReplyDeleteMEcoy
Deleteya considering they came and exchange
have a great day and happy bloggin
ReplyDeleteMecoy
Deletehappy blogging and weekend to you
hey...i didnt know that! So you better check these too..but i m sure they are new stock, right? they wouldnt want you to "blog" about them again... hahaha...
ReplyDeleteClaire
Deletethese are fine :)
wow good stuff... i shall rememeber to do that. hehe
ReplyDeleteMedie
Delete:)
Go straight to the Trade Ministry and the Consumer Association. Want to bribe people with 6 cans some more. Tsk! Tsk!
ReplyDeleteSTP
Deletethat one too much trouble la. They already show sorry
Its our right as customers to complain and no one should stop that. Well, it was worth the trouble of making the complain and receiving the drinks.
ReplyDeleteNava
Deleteat least they replaced the whole carton and not rugi
Wah, not bad. I didn't know we can give feedback and they actually responds although you have to send reminder.
ReplyDeleteKitty
Deleteya....Mamarazzi sent to 100Plus website no respond but when sent to F & N side they very fast respond
Nice one...I'd do the same too.
ReplyDeleteAndrew
Delete:)
Never know we can lodge a report for the defective drink O.O
ReplyDeletechoi Yen
Deletenow you know
Yes, I will complain too... and I once complained to Gardenia and also the telephone card company (can't remember the name liao).. and got replacement too..
ReplyDeleteCP
DeleteGo la